How We Decide Which Skin Treatment You Actually Need (And Why It’s Rarely the First Thing You Ask For)

At Chez Moi, we don’t start with a treatment menu. We start with how your skin is functioning today. This may sound simple, but it’s the reason many people come to us after feeling overwhelmed, over-treated, or unsure what their skin actually needs.


Skin problems are rarely isolated.

Most skin concerns don’t exist on their own.

Congestion often comes with dehydration.
Sensitivity often hides under “oily” skin.
Dullness is frequently a sign of inflammation or poor recovery — not a lack of actives.

That’s why choosing a treatment based on:

  • price

  • trends

  • or “what worked for someone else”

often leads to temporary improvement, followed by relapse.


Our starting point: skin stability

Before deciding what to add, we assess whether your skin is stable enough to receive it.

We look at:

  • Barrier strength

  • Signs of inflammation or reactivity

  • Recovery speed after stress (travel, lack of sleep, treatments)

  • Congestion patterns (active vs stagnant)

If skin is unstable, aggressive or layered treatments — even “good ones” — can worsen the issue.

In those cases, our first priority is not glow or lifting. It’s calming, rebalancing, and restoring control.


Step-based thinking, not step-based selling

Some clinics lock clients into rigid programmes. We don’t. Instead, we use a step-based framework internally — but you don’t have to complete every step in order if your skin doesn’t need it.

For example:

  • Some clients need to stabilise inflammation first

  • Others are already stable and want to work on texture, firmness, or pigmentation

  • Occasionally, a client’s priority (e.g. an upcoming event) allows us to safely focus on a later step — provided the skin is calm enough

The key is clinical judgment, not fixed sequencing.


Why we may recommend “less” than expected

It’s common for clients to be surprised when we suggest:

  • Fewer machines

  • Fewer actives

  • Or a gentler session than anticipated

This isn’t under-treating. It’s risk management for skin. Skin that is constantly pushed doesn’t rebuild well. Skin that feels safe recovers faster — and holds results longer.


How technology fits into the decision (not the other way around)

We use technologies like LPG Endermologie, Indiba RF, ultrasound and medical-grade skin actives — but technology is a tool, not the decision-maker.

Each modality is chosen based on:

  • What your skin needs to do next (drain, calm, rebuild, firm)

  • How well it is likely to respond today

  • What we should avoid doing too early

This is why two people with similar concerns may receive very different treatments.


When we will say no — or not yet

There are times we will advise against:

  • Strong stimulation on reactive skin

  • “Glow” treatments on inflamed or sensitised skin

  • Layering too many technologies in one session

If something isn’t suitable yet, we explain why — and what needs to change first. This protects your skin’s long-term health, not just short-term appearance.


What personalisation really means to us

Personalisation isn’t about endless options. It’s about making the right decision at the right time.

A good skin treatment should:

  • Make sense to your skin

  • Feel logical when explained

  • Leave your skin calmer, not confused

That’s the philosophy behind every session at Chez Moi. And why you know that you’re in safe hands when you come to us.

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